- We respect your privacy
- What personal information we collect
- How we collect your personal information
- Use of your personal information
- Security of your personal information
- Access to your personal information
- Complaints about privacy
Klinge & Co Pty Ltd (‘Klinge’ or ‘we’) respects your right to privacy and this policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
All entities within the Klinge Group comply with the National Privacy Principles contained in the Privacy Act 1988 when collecting, using or disclosing any personal information.
We may collect the following types of personal information from you:
- email address
- business address
- phone/fax numbers
- information about the goods or services you have ordered
- information from enquiries you have made
- communications between us
- credit card information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
We use your information to provide our service to you. We also use it to improve our service and to occasionally notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
We are concerned about the security of any personal information and take all reasonable steps to ensure the accuracy of the information we hold about you, and the physical and electronic security of your personal information. However, we will not be responsible for any unauthorised access to this information. If you are not comfortable sending any information over the Internet, please contact us for assistance.
You can access and update your personal information by contacting us on ua.moc.egnilk@ctt. We may charge a reasonable administration fee for this access.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 8/457 Upper Edward Street, Brisbane, QLD 4000. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some areas of some our website may not function properly.
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Reports generated by Google Analytics are used to help improve the efficiency and usability of our website.